Terms of service

Terms of Service

Welcome to Valley Harvest Kashmir. By accessing or purchasing from our online store, you agree to the following terms.

1. Products
We sell Kashmiri walnuts in different quality grades and pack sizes. Product descriptions, weights, prices, and availability are displayed on the product page. We make reasonable efforts to ensure that product information and images are accurate.

2. Orders
When you place an order, you agree to provide accurate and complete information, including your name, delivery address, phone number, and email address.

We reserve the right to cancel an order if there is an error in product information or pricing, if the product is unavailable, or where necessary to prevent fraudulent or unauthorized transactions.

3. Prices and Payment
All prices are displayed in Indian Rupees (INR). Applicable delivery charges and taxes, where applicable, will be shown during checkout.

Orders must be paid using the payment methods available at checkout.

4. Shipping and Delivery
Orders are shipped to the delivery address provided by the customer. Delivery times are estimates and may vary due to courier delays, weather, holidays, or circumstances beyond our control.

5. Returns and Refunds
Walnuts are food products and are generally non-returnable after delivery. Our return and refund conditions, including exceptions for damaged, incorrect, or defective products, are described in our Return & Refund Policy.

6. Order Cancellation
Customers may request cancellation before an order is dispatched. Once an order has been dispatched, cancellation may not be possible.

7. Product Quality
We take reasonable care in selecting, packing, and dispatching our products. Customers should inspect the package upon delivery and contact us promptly if there is a problem with the order.

8. Intellectual Property
The Valley Harvest Kashmir name, logo, photographs, written content, and other original materials on this website may not be copied, reproduced, or used without permission.

9. Website Use
You agree not to misuse this website, attempt unauthorized access, interfere with its operation, or use it for unlawful purposes.

10. Changes to These Terms
We may update these Terms of Service when necessary. The latest version will be published on this website.

11. Contact
For questions, complaints, or order-related concerns, please contact Valley Harvest Kashmir using the contact information provided on our website.

These Terms are subject to the applicable laws of India.